1 reviews | Active since Aug 2011
very poor internet reception
I have a problem with VOX telecom the adsl line is very slow 2 to 3 Mbps the cotract which I signed was for 8Mbps. I have phoned VOX three times and discussed my problem nothing was done. Now I wish to cancel my contract due to breach from VOX's side. VOX now wants to penilise me for breach of contract and want me to pay R3600.00 this is not acceptable as I did not breach the contract. I would apeciate your advice. thank you kindly my cell number ********** 996
Good day Marinus.
Thank you for bringing this to our attention.
Kindly note that we are currently investigating your complaint and will be in contact with you soon.
Kind Regards,
Vox Telecom
Good day Marinus.
Thank you for bringing this to our attention.
Kindly note that we are currently investigating your complaint and will be in contact with you soon.
Kind Regards,
Vox Telecom
Good afternoon Marinus.
As per the feedback received our Technical Department has been in contact with you and it has been advised the issue was due to a tower outage and was confirmed that the matter is resolved.
Should you have any other further queries or might need immediate assistance, please not hesitate to contact us again. *** || ***
Thank you.
Regards,
Vox
Good afternoon Marinus.
As per the feedback received our Technical Department has been in contact with you and it has been advised the issue was due to a tower outage and was confirmed that the matter is resolved.
Should you have any other further queries or might need immediate assistance, please not hesitate to contact us again. *** || ***
Thank you.
Regards,
Vox