LB
Lawrence B
1 reviews | Active since Oct 2009
28 Jan 2025, 13:20
Very poor customer support
I was quite happy with Vox until they double billed me. I've tried at least 5 times to get resolution. Still no luck. I suggest a provider that can actually assist with an issue instead of hanging up on you.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
28 Jan 2025, 13:47Good day, Lawrence
Thank you for your review.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Thank you for your review.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox Telecom's reply28 Jan 2025, 13:47
Official
Good day, Lawrence
Thank you for your review.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Thank you for your review.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox Telecom's replyOfficial
30 Jan 2025, 10:57 Good day, Lawrence
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply30 Jan 2025, 10:57
Official
Good day, Lawrence
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox