Very poor customer care

Item: Vox Telecom
Rating: 1
Author: Jaco H

Very poor service with regards to giving clients feedback . They also transfer you to departments that never pick up their phones. Terrible service , the polokwane branch also never answers a phone so good luck getting a new line with vox.

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

03 Jan 2023, 20:38

Good day Jaco v Thank you for your enquiry. Kindly note that we have escalated your enquiry to our Project management team. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,

Vox

Vox Telecom's reply03 Jan 2023, 20:38

Official

Vox Telecom's replyOfficial

15 Jan 2023, 12:16

Good day, Jaco v

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that your line has been activated.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Vox Telecom's reply15 Jan 2023, 12:16

Official