VR
Victor R
1 reviews | Active since May 2019
08 Dec 2023, 09:19
Very dissatisfied
Very dissatisfied. Takes more than 1 moth to install at home adress. when they finally came they discovered there was no power from the lines. Technician said that he installed the surrounding houses also with the same problem. so if they had the same problem at every house, why didnt they expect the same problem at this adress, and came prepared. Wifi still not connected. if the this is how they operate imagine the aftersales Very poor service from Jeffreys bay. wouldnt recommend. VOX***4-T1
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Replies (1)Vox Telecom's replyOfficial
08 Dec 2023, 10:44Good day Victor R,
We have received and acknowledged your complaint.
We have escalated the details above to our Project Management team to investigate and assist further.
The account holder will be in contact with soonest.
Kind Regards
Vox Team
We have received and acknowledged your complaint.
We have escalated the details above to our Project Management team to investigate and assist further.
The account holder will be in contact with soonest.
Kind Regards
Vox Team
Vox Telecom's reply08 Dec 2023, 10:44
Official
Good day Victor R,
We have received and acknowledged your complaint.
We have escalated the details above to our Project Management team to investigate and assist further.
The account holder will be in contact with soonest.
Kind Regards
Vox Team
We have received and acknowledged your complaint.
We have escalated the details above to our Project Management team to investigate and assist further.
The account holder will be in contact with soonest.
Kind Regards
Vox Team
