HK
Howard K

1 reviews | Active since Oct 2022

13 Nov 2024, 13:46

Very dissapointed customer

I would like to know why am i paying R708 for 60/60 and the neighbours in my area are paying R499 for exactly the same line speed.Whenever i call you just dont get someone thats responding to give answers.My ***.

0
Replies (2)
Vox Telecom
Vox Telecom's reply13 Nov 2024, 14:10
Official
Good day, Howard K

Thank you for your review. 
 
 Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply19 Nov 2024, 13:37
Official
Good day, Howard K
 
 Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that the Accounts Department has sent correspondence to you pertaining to your query.
 
 Should you require any further assistance, please do not hesitate to contact us.
 
 Kind Regards, 
 Vox