KS
Keshmira S
1 reviews | Active since Apr 2011
04 Nov 2022, 11:14
Very disappointing service ALL AROUND!!!
Unable to connect any mobile devices to our 200Mb fiber line via WiFi and any TV via cable connection.
This is an endless issue with VOX. Works for a few days and just stops. What is going on? Why should we pay such high costs and endure endless issues with connection???? and unable to get in touch with any technician to assist!!!!
Going to be looking for more reliable service provider!!!
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
04 Nov 2022, 11:49Good day, Keshmira S
Thank you for your review.
We did not trace any open tickets with our support team for assistance.
A request has been logged with our 24/7 Support team to contact you and assist with this matter.
Your ***
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your review.
We did not trace any open tickets with our support team for assistance.
A request has been logged with our 24/7 Support team to contact you and assist with this matter.
Your ***
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's reply04 Nov 2022, 11:49
Official
Good day, Keshmira S
Thank you for your review.
We did not trace any open tickets with our support team for assistance.
A request has been logged with our 24/7 Support team to contact you and assist with this matter.
Your ***
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your review.
We did not trace any open tickets with our support team for assistance.
A request has been logged with our 24/7 Support team to contact you and assist with this matter.
Your ***
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
04 Nov 2022, 11:49 Good day, Keshmira S
Thank you for your review.
We did not trace any open tickets with our support team for assistance.
A request has been logged with our 24/7 Support team to contact you and assist with this matter.
Your ***
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your review.
We did not trace any open tickets with our support team for assistance.
A request has been logged with our 24/7 Support team to contact you and assist with this matter.
Your ***
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's reply04 Nov 2022, 11:49
Official
Good day, Keshmira S
Thank you for your review.
We did not trace any open tickets with our support team for assistance.
A request has been logged with our 24/7 Support team to contact you and assist with this matter.
Your ***
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your review.
We did not trace any open tickets with our support team for assistance.
A request has been logged with our 24/7 Support team to contact you and assist with this matter.
Your ***
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
KS
Keshmira S's updateReviewer Update
04 Nov 2022, 13:13Get Philip to call us as he is the only one who has been able to assist in the past
KS
Keshmira S's update04 Nov 2022, 13:13
Reviewer Update
Get Philip to call us as he is the only one who has been able to assist in the past
Vox Telecom's replyOfficial
24 Nov 2022, 10:06Good day, Keshmira S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved and connection is currently stable.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved and connection is currently stable.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply24 Nov 2022, 10:06
Official
Good day, Keshmira S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved and connection is currently stable.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved and connection is currently stable.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox