Very Bad Vox Services

Hi I had an account with Vox and everything went well. My services was suspended before my fund became available. This lead to the cancelation of my contract. Vox wanted the funds on the 28th of the month but funds became available on the 1st of the next month. A payment was made via the new on line porthole and Vox indicated that the funds was received. But due to the fact that the account was canceled from the side of Vox I had to apply for a new contract. I was helped on line and it was confirmed that the new account will be activated as soon as Evotel test the line and router. I received a sms and email that all is in order and must wait for Vox to activate the account. This was on the 2nd or 3rd day. I have been in contact with Vox via phone email, porthole communication and always get the same response. We are waiting for Evotel. So when I contacted Evotel they say that everything is good and in order on that side. So I drove to the nearest Vox customer center which is in Krugersdorp to seek assistance. But got the most arrogant lady's working with customers that I have ever seen in my life. Sir you are not a customer with us what is the problem. This is after I explained the situation on more than one occasion. The one lady made I call and said that I rude customer is swearing at then. To which aI was amazed. Some hours later I received a email from Cyril Xulu the channel manager where he asked the them to look into the matter. Today is the 21 and my services are still not connected but all monies and even more was paid in full. Before I forget a lady with the name of Lungi gave me a call and indicated that she can see a request for cancelation for the 30 of this month I indicated and asked how can Vox cancel my account if it isn't activated. She said she will find out and give me a call but I must give her my routers serial number so that it can be activated this was done on the 14th of the month seven days later still nothing. I do feel that Vox and it's personal is very unprofessional and it must be know to everyone thinking of using that service.I wish my services would get back on line