LJ
Leani J
1 reviews | Active since Dec 2013
14 Nov 2022, 11:11
Very bad sevice
I have been trying for 2 hours to report a fault with my home fiber ONT. The phone either just ring or i have to hold on with no one helping me.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
14 Nov 2022, 12:37Good day, Leani J
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply14 Nov 2022, 12:37
Official
Good day, Leani J
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
15 Nov 2022, 10:01Good day, Leani J
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity was restored after the Network Provider , Frogfoot replaced the ONT.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity was restored after the Network Provider , Frogfoot replaced the ONT.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply15 Nov 2022, 10:01
Official
Good day, Leani J
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity was restored after the Network Provider , Frogfoot replaced the ONT.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity was restored after the Network Provider , Frogfoot replaced the ONT.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox