RP
Rianne P
1 reviews | Active since Dec 2014
25 Jan 2023, 07:25
Very bad service from vox
Without proper internet for the past 3 days. Logged several tickets without assistance. VOX***1. Bad service
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
25 Jan 2023, 09:09Good day, Rianne
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply25 Jan 2023, 09:09
Official
Good day, Rianne
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
27 Jan 2023, 08:45Good day, Rianne
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router has been replaced and reconfigured.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router has been replaced and reconfigured.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply27 Jan 2023, 08:45
Official
Good day, Rianne
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router has been replaced and reconfigured.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router has been replaced and reconfigured.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox