JS
Jessica S
1 reviews | Active since Oct 2023
07 Oct 2023, 10:06
Very bad service
Absolutely the worst service ever. Have been busy with Vox for 2 weeks now and still don't have fiber in ny home. The whatsapp portal is a waste of time . The contact person never replies on email's...I have received the router but now still waiting for the line to be activated so I can install the router! Very very bad service....and if the service is so bad and im not even connected.. I can just imagine!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
07 Oct 2023, 11:05Good day, Jessica S
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Projects team who will contact you shortly to assist further.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Projects team who will contact you shortly to assist further.
Kind Regards,
Vox
Vox Telecom's reply07 Oct 2023, 11:05
Official
Good day, Jessica S
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Projects team who will contact you shortly to assist further.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Projects team who will contact you shortly to assist further.
Kind Regards,
Vox
Vox Telecom's replyOfficial
13 Oct 2023, 10:13Good day ,Jessica S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply13 Oct 2023, 10:13
Official
Good day ,Jessica S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox