TB
Tegan B
1 reviews | Active since Feb 2023
12 Jun 2024, 08:59
Very bad service
Having to wait 2 weeks for any feedback is very bad service. Sitting without fiber trying to connect to vox and not getting any response for 2 week. That tells me they are not that egor to get in new customers. Really vox no help at all for 2 weeks now!!!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
12 Jun 2024, 09:24Good day, Tegan B
Thank you for your review.
|
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
Latest update on order ticket :
VOX***5-T1
In-Progress: Active ISP Vodacom
Rejection emails sent to customer
The address below has an active link with another ISP
-If change of tenant we need Proof of address
-If change of ISP we need Proof of cancellations6/Jun/2024 13:34:09
We will provide feedback to you soonest.
Regards,
Vox
Thank you for your review.
|
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
Latest update on order ticket :
VOX***5-T1
In-Progress: Active ISP Vodacom
Rejection emails sent to customer
The address below has an active link with another ISP
-If change of tenant we need Proof of address
-If change of ISP we need Proof of cancellations6/Jun/2024 13:34:09
We will provide feedback to you soonest.
Regards,
Vox
Vox Telecom's reply12 Jun 2024, 09:24
Official
Good day, Tegan B
Thank you for your review.
|
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
Latest update on order ticket :
VOX***5-T1
In-Progress: Active ISP Vodacom
Rejection emails sent to customer
The address below has an active link with another ISP
-If change of tenant we need Proof of address
-If change of ISP we need Proof of cancellations6/Jun/2024 13:34:09
We will provide feedback to you soonest.
Regards,
Vox
Thank you for your review.
|
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
Latest update on order ticket :
VOX***5-T1
In-Progress: Active ISP Vodacom
Rejection emails sent to customer
The address below has an active link with another ISP
-If change of tenant we need Proof of address
-If change of ISP we need Proof of cancellations6/Jun/2024 13:34:09
We will provide feedback to you soonest.
Regards,
Vox
Vox Telecom's replyOfficial
18 Jun 2024, 13:34Good day, Tegan B
We have received confirmation from the Projects team that you have opted to cancel which will be put in place.
Should you require further assistance please reach out to us on *** or email us on *** .
Kind regards,
Vox
We have received confirmation from the Projects team that you have opted to cancel which will be put in place.
Should you require further assistance please reach out to us on *** or email us on *** .
Kind regards,
Vox
Vox Telecom's reply18 Jun 2024, 13:34
Official
Good day, Tegan B
We have received confirmation from the Projects team that you have opted to cancel which will be put in place.
Should you require further assistance please reach out to us on *** or email us on *** .
Kind regards,
Vox
We have received confirmation from the Projects team that you have opted to cancel which will be put in place.
Should you require further assistance please reach out to us on *** or email us on *** .
Kind regards,
Vox