CM
Corbin M

1 reviews | Active since Nov 2022

29 Nov 2022, 21:26

VERY BAD SERVICE

I have had numerous issues with getting a Hold of someone fixing my Fibre loadshedding has blown my box it's been a week already constantly calling and texting and chatting but nobody trys to resolve the issue this company has the worst customer service of note

0
Replies (2)
Vox Telecom
Vox Telecom's reply29 Nov 2022, 21:58
Official
Good day,   Corbin M
 Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the support  team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply01 Dec 2022, 12:43
Official
Good day , Corbin M

Thank you for your feedback

Kindly note that we have also received confirmation that the connectivity  issues were resolved after the Network Provider , Octotel restored the link.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards, 
Vox