1 reviews | Active since Jan 2013
VERY BAD AFTER SALES SERVICE
We have been experiencing problems with vobi app for weeks and cannot get any help from anyone at the Vox call centre.
I have left several messages with our sales consultant Brendon Lewis. He simply does not answer his phone or return any calls.
We received this sms from Telkom on Wednesday.
Your DSL service ********** 902 is ready for migration to another service provider and will become temporarily unavailable after 5 days pending the migration. Please contact your new service provider urgently to conclude the migration
This is my buisness line.
I am going to Telkom today to stop the process of porting my number. I will also be looking for another service provider.
Good Day Mark,
Thank you kindly for notifying of this matter.
Please note that we have logged this matter as urgent with our Advanced Technical Team and they will be in contact with your shortly.
Your reference number for this is VOX***
Thank you,
Kind Regards,
Vox
Good Day Mark,
Thank you kindly for notifying of this matter.
Please note that we have logged this matter as urgent with our Advanced Technical Team and they will be in contact with your shortly.
Your reference number for this is VOX***
Thank you,
Kind Regards,
Vox
Good afternoon Mark,
As per the feedback that we have received, our Technical Department has been in contact with you yesterday morning and confirmed that the Vobi app is working correctly.
Regarding your query for your number porting, we have received confirmation that this has been completed and tested.
Please do not hesitate to contact us again, should you have any other further queries or might need immediate assistance. *** || ***
Thank you.
Regards,
Vox
Good afternoon Mark,
As per the feedback that we have received, our Technical Department has been in contact with you yesterday morning and confirmed that the Vobi app is working correctly.
Regarding your query for your number porting, we have received confirmation that this has been completed and tested.
Please do not hesitate to contact us again, should you have any other further queries or might need immediate assistance. *** || ***
Thank you.
Regards,
Vox