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pnkdotzzzz P
1 reviews | Active since Dec 2013
22 Nov 2023, 13:04
VERY ANGRY
i am really not happy about the way you are treating yours customers. I have a problem with my wifi and you are not getting back to me. I NEED THIS FIXED NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! HOW MANY TIMES DO I HAVE TO ASK ANSWER ME. SUPPORT GUYS THAT WAS HANDLING MY QUERY IS MARTIN AND JACQUES!!!!!!!!!!!!!!!!!! YOU SUCK. I ASKED FOR REASONS AND YOU GAVE NONE!!!!!!!!!!!!!!!!!!!!!!!
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Replies (5)0
Replies (5)
Vox Telecom's replyOfficial
22 Nov 2023, 13:37Good day, Pnkdotzzzz P
Thank you for your review,
Kindly note that the original fault is still open on the reference VOX***1
The Support team will follow up with the Network Provider, Vumatel ref: ISP-*** on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your review,
Kindly note that the original fault is still open on the reference VOX***1
The Support team will follow up with the Network Provider, Vumatel ref: ISP-*** on the progress of the fault and update you on the status.
Regards
Vox
Vox Telecom's reply22 Nov 2023, 13:37
Official
Good day, Pnkdotzzzz P
Thank you for your review,
Kindly note that the original fault is still open on the reference VOX***1
The Support team will follow up with the Network Provider, Vumatel ref: ISP-*** on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your review,
Kindly note that the original fault is still open on the reference VOX***1
The Support team will follow up with the Network Provider, Vumatel ref: ISP-*** on the progress of the fault and update you on the status.
Regards
Vox
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pnkdotzzzz P's updateReviewer Update
22 Nov 2023, 13:44I NEED FEEDBACK NOW. YOUR SUPPORT TEAM SUCKS. I NEED IT NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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pnkdotzzzz P's update22 Nov 2023, 13:44
Reviewer Update
I NEED FEEDBACK NOW. YOUR SUPPORT TEAM SUCKS. I NEED IT NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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pnkdotzzzz P's updateReviewer Update
22 Nov 2023, 13:50DONT COME WITH **** EXCUSES!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I PAY FOR A SERVICE HERE!!!!!!!!!!!!!!!!!!!!!!! FIX THE DAMN PROBLEM NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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pnkdotzzzz P's update22 Nov 2023, 13:50
Reviewer Update
DONT COME WITH **** EXCUSES!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I PAY FOR A SERVICE HERE!!!!!!!!!!!!!!!!!!!!!!! FIX THE DAMN PROBLEM NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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pnkdotzzzz P's updateReviewer Update
22 Nov 2023, 13:54I NEED FEEDBACK IN THE NEXT 20 MINUTES. FIX YOUR PROBLEM NOW!!!!!!!!!!!!!!!!!!!!!!!!!! I WILL SIT ON YOU UNTIL THIS IS FIXED AND PROPER FEEDBACK IS GIVEN
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pnkdotzzzz P's update22 Nov 2023, 13:54
Reviewer Update
I NEED FEEDBACK IN THE NEXT 20 MINUTES. FIX YOUR PROBLEM NOW!!!!!!!!!!!!!!!!!!!!!!!!!! I WILL SIT ON YOU UNTIL THIS IS FIXED AND PROPER FEEDBACK IS GIVEN
Vox Telecom's replyOfficial
23 Nov 2023, 15:58Good day, Pnkdotzzzz P
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply23 Nov 2023, 15:58
Official
Good day, Pnkdotzzzz P
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox