MB
Marlo B
1 reviews | Active since Mar 2026
30 Mar 2026, 20:11
Utterly pathetic, absolute worst.
By far the WORST ISP I have ever come across. The communication between Vox and Frogfoot seems to be abysmal . Vox’s own internal communications between technical, accounts and any other form of support you may need is completely nonexistent. I signed up 21 days ago and it took them 2weeks to tell Frogfoot to install their infrastructure, and the technician to fix the problem has only come today after self installation and remote assisted activation have failed. All this only to be told he’s sorry but he doesn’t know what’s wrong and the problem must be with Frogfoot. He cannot tell me when they will be able to get anyone out next to fix the problem.
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
30 Mar 2026, 21:03Good day , Marlo B
Thank you for your review.
The above has been escalated to the technical team for assistance.
An agent will be in contact with you soonest.
Kind regards
Thank you for your review.
The above has been escalated to the technical team for assistance.
An agent will be in contact with you soonest.
Kind regards
Vox Telecom's reply30 Mar 2026, 21:03
Official
Good day , Marlo B
Thank you for your review.
The above has been escalated to the technical team for assistance.
An agent will be in contact with you soonest.
Kind regards
Thank you for your review.
The above has been escalated to the technical team for assistance.
An agent will be in contact with you soonest.
Kind regards
Vox Telecom's replyOfficial
30 Mar 2026, 21:28Hi Marlo,
The above has been noted and added to the escalation for assistance.
The above has been noted and added to the escalation for assistance.
Vox Telecom's reply30 Mar 2026, 21:28
Official
Hi Marlo,
The above has been noted and added to the escalation for assistance.
The above has been noted and added to the escalation for assistance.
