UTTERLY DISGUSTED!!!

After searching for a reputable all in one call centre solution, as I was definitely not going to use the boys in Blue for obvious reasons. I then discovered VOX Telecom as they were plastered ALL over the internet and social media. I did some research and found that they do provide an all in one turnkey call centre solution with many large reputable companies. They came out to my premises (this was 2 months ago), installed an LTE router for data and another for my IP phone's. I requested 11 phones for my call center and was given ONLY 5 after I employed 10 Call centre agents! I am a patient individual however this is extremely ridiculous. When the debit order needs to go off then they're quick to deduct but when they need to fix issues that was there fault initially they are extremely lethargic. Worst of all I AM LOSING REVENUE and might I add LOTS OF IT!!! I guarantee you that if I was not a person of COLOUR this would have been resolved ages ago. #EXTREMLY****ED #UNPROFESSIONAL