UTTER MOST **** SERVIC FROM VOX, MANAGERS AND CUSTOMER SERVICE.

THIS IS THE WORST SERVICE AND CUSTOMER SERVICE I HAVE EVER EXPERIENCED!!!!!!!!!! For 7 Months now we have had problems resolving it with Vox and for 1-2 Months our wifi was not working at all due to the VOX TECHNICIANS who did the installation wrong now they are accusing us saying that we damaged the cable.

The cable was placed on the grown and not covered at all. The cable turned out to be faulty and they came and taped it close with insulation tape. This is PATHETIC!!!!

If been trying to sort this out since the wifi stopped working. Probably 100s of emails later asking for updates and nothing. Every time I call Vox they will not speak or if I talk to them they transfer me to the next person, then the next,m then the next...

I called Vox on Wednesday again and asked to speak to the manager then every time I speak they will end the call while I'm explaining what is going on!!!!!

THIS IS PATHETIC FROM VOX AS IM THE CUSTOMER PAYING FOR THE SERVICE AND THEY ARE GREEDY FOR THE MONEY BUT WON'T ASSIST!!!!!!

For the months we have been trying to sort everything out they took the debit order but won't assist!!!!

I'M DISGUSTED WITH VOX TELECOMS SERIVCE AND IN THE MANAGERS OF THE COMPANY!!!!!! How can a manager of the company end the call while speaking to them?

They "escalated" this matter on Wednesday and told me that today we will have answers. Today I was told that next week they will have answers... The fact that they can't even own up to their own mistakes says a lot!!!!!!!!

I have screenshots, pictures, and videos of how they are treating their customers.

THIS IS PATHETIC!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!