TE
Tonie E
1 reviews | Active since Jan 2019
21 Sept 2023, 09:41
USELESS #VOX #Openserve
Been down a week VOX is useless.Support department has no idea wat they are doing Manager not calling back or assisting. Openserve just as useless been down for a week!!!!! How is this acceptable????
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
21 Sept 2023, 10:47Good day ,Tonie
Thank you for the review.
We received your complaint via our company Facebook social media platform.
Kindly note that the original fault is still open on the reference VOX***2.
The Support team will follow up with the Network Provider , Openserve REF 68BTK200923 | 295BTK180923 on the progress of the fault and update you on the status.
Regards
Vox
Thank you for the review.
We received your complaint via our company Facebook social media platform.
Kindly note that the original fault is still open on the reference VOX***2.
The Support team will follow up with the Network Provider , Openserve REF 68BTK200923 | 295BTK180923 on the progress of the fault and update you on the status.
Regards
Vox
Best regards,
Vox Telecom's reply21 Sept 2023, 10:47
Official
Good day ,Tonie
Thank you for the review.
We received your complaint via our company Facebook social media platform.
Kindly note that the original fault is still open on the reference VOX***2.
The Support team will follow up with the Network Provider , Openserve REF 68BTK200923 | 295BTK180923 on the progress of the fault and update you on the status.
Regards
Vox
Thank you for the review.
We received your complaint via our company Facebook social media platform.
Kindly note that the original fault is still open on the reference VOX***2.
The Support team will follow up with the Network Provider , Openserve REF 68BTK200923 | 295BTK180923 on the progress of the fault and update you on the status.
Regards
Vox
Best regards,
Vox Telecom's replyOfficial
22 Sept 2023, 11:30Good day, Tonie
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply22 Sept 2023, 11:30
Official
Good day, Tonie
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,