Useless Vox

For a year they charged us for a 200 Meg line and provided 100 Meg speeds, only after contact and proof of speeds did they admit to not providing the speed that was supposed to. Nothing has happened to rectify the problem, its been 8 months.

Recently our fiber went down (Los light blinking) it takes minimum of twenty minutes to speak with a technition, there is no call back option, sometimes the agents hang up.

We have had no Internet for 7 days now, vumatel messages to say they will call to setup a date and time for a technician to come on site, there has been no such calls or feedback for what's going on.

When I call vumatel to handle things myself instead of through vox... Its a wrap around all the time.