LD
Louis D
1 reviews | Active since May 2020
13 Jun 2022, 21:27
Useless vox
It is a pity there isn't a zero for rating the last couple of days like clockwork the fibre goes down at 20H30 and when you phone customer care you hang on for 15 minutes and then they answer if they feel like it otherwise they ask you to insert your phone number and never phone back I would not recommend this useless company to anyone steer clear
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
13 Jun 2022, 21:54Good day, Louis
Thank you for your review.
Kindly note that there is currently a service disruption in your area.
Outage Notice: Vumatel GPON (FTTH) Meyerton. Customers may experience problems with no connectivity. Vumatel engineers are attending
SMS and email notifications have been sent to advise the affected customers of the disruptions.
Please note that we will keep up you updated on the progress of the service disruption.
Kind Regards,
Vox
Thank you for your review.
Kindly note that there is currently a service disruption in your area.
Outage Notice: Vumatel GPON (FTTH) Meyerton. Customers may experience problems with no connectivity. Vumatel engineers are attending
SMS and email notifications have been sent to advise the affected customers of the disruptions.
Please note that we will keep up you updated on the progress of the service disruption.
Kind Regards,
Vox
Vox Telecom's reply13 Jun 2022, 21:54
Official
Good day, Louis
Thank you for your review.
Kindly note that there is currently a service disruption in your area.
Outage Notice: Vumatel GPON (FTTH) Meyerton. Customers may experience problems with no connectivity. Vumatel engineers are attending
SMS and email notifications have been sent to advise the affected customers of the disruptions.
Please note that we will keep up you updated on the progress of the service disruption.
Kind Regards,
Vox
Thank you for your review.
Kindly note that there is currently a service disruption in your area.
Outage Notice: Vumatel GPON (FTTH) Meyerton. Customers may experience problems with no connectivity. Vumatel engineers are attending
SMS and email notifications have been sent to advise the affected customers of the disruptions.
Please note that we will keep up you updated on the progress of the service disruption.
Kind Regards,
Vox
Vox Telecom's replyOfficial
15 Jun 2022, 11:53Good day, Louis D
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider Vumatel ,restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider Vumatel ,restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply15 Jun 2022, 11:53
Official
Good day, Louis D
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider Vumatel ,restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider Vumatel ,restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox