RN
Rigardt N
1 reviews | Active since Dec 2019
20 Aug 2026, 09:47
Useless technicians
Apparently their technicians can't fix a simple connection problem. But that's not the real problem, I'm having connection trouble because of an outstanding amount of R35. Let that sink in.....
That small amount is what's causing my problems, I mean seriously they're that petty over a small amount.
My account number is ***. Now fix the problem and stop being petty over the stupid amount.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
20 Aug 2026, 10:03Good day, Rigardt
Thank you for your review.
Kindly note that the details of your query have been sent to the Support team to investigate and assist.
The account however wasn't and isn't suspended.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query have been sent to the Support team to investigate and assist.
The account however wasn't and isn't suspended.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply20 Aug 2026, 10:03
Official
Good day, Rigardt
Thank you for your review.
Kindly note that the details of your query have been sent to the Support team to investigate and assist.
The account however wasn't and isn't suspended.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query have been sent to the Support team to investigate and assist.
The account however wasn't and isn't suspended.
We will provide feedback to you soonest.
Kind Regards,
Vox
RN
Rigardt N's updateReviewer Update
20 Aug 2026, 10:15Did you even read my review, did I say anything about a suspended account?? All I pointed out was that you guys are being petty about the R35 so my connection isn't stable.
RN
Rigardt N's update20 Aug 2026, 10:15
Reviewer Update
Did you even read my review, did I say anything about a suspended account?? All I pointed out was that you guys are being petty about the R35 so my connection isn't stable.
Vox Telecom's replyOfficial
21 Aug 2026, 07:57Good day, Rigardt
Thank you for the feedback, the balance outstanding will not influence the connectivity, unless its suspended. Our finance team made arrangements for you to pay the small balance with your next installment.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced. Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Unfortunately the request had to be closed as we were unable to reach you.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for the feedback, the balance outstanding will not influence the connectivity, unless its suspended. Our finance team made arrangements for you to pay the small balance with your next installment.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced. Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Unfortunately the request had to be closed as we were unable to reach you.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply21 Aug 2026, 07:57
Official
Good day, Rigardt
Thank you for the feedback, the balance outstanding will not influence the connectivity, unless its suspended. Our finance team made arrangements for you to pay the small balance with your next installment.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced. Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Unfortunately the request had to be closed as we were unable to reach you.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for the feedback, the balance outstanding will not influence the connectivity, unless its suspended. Our finance team made arrangements for you to pay the small balance with your next installment.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced. Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Unfortunately the request had to be closed as we were unable to reach you.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox