sM
sumandri M

1 reviews | Active since Mar 2009

07 Dec 2023, 20:58

Useless ****** service

I am seriously now fed up with vox. How long does it take you guys to phone a customer back regarding account????? I cant pay my account and you bill my account with a cancelation charge of R3000. Sort out my account so i can pay my bill!!!! Very fast!!!! You are very quick to phone for a new client but as soon as there is issues you dont get hold of anyone!!!!

0
Replies (1)
Vox Telecom
Vox Telecom's reply07 Dec 2023, 21:24
Official
Good day Sumandri M,

We have received and acknowledge your complaint. 

The details of your complaint has been escalated internally for investigation and urgent attendance. 

We will contact you very soon to assist with the resolution and/or feedback of your complaint. 

Kind Regards
Vox Team