Useless service!!

Absolute pathetic service. Internet speed of 0.44Mbps download and 2.51Mbps upload (I have the speed test photo`s). Made numerous calls and held the line for more than 48 min at a time and not one person can assist. I get told to turn the device off and on every time, and then the agent will say that they update the device. The internet speed will then increase for one day and then stop working again. No one could update my new telephone number after all the telephone calls so i cannot receive a conformation OTP pin. USELESS!!!!! I want to cancel my subscription and move to another provider immediately and not even that can be performed by an agent. Maybe it is because the agents all work from home and you have to listen to the background noises as they have huge conversations and parties in the background. Get your company in order you have fallen apart a long time ago. I will also share all the speed test photo`s on social media without any hesitation. No contract agreement is kept by Vox as there is no service!!!!!