LM
Luyolo M

1 reviews | Active since Dec 2015

27 May 2024, 06:23

Useless service

If you ever thought the Gov was useless, you haven't been on Vox telecom and Vuma telecom.. 3 days offline. Utter useless, all u get is a robotic reply of "outage" no ETA nothing.. im so dissapointed, they are pathetic

0
Replies (2)
Vox Telecom
Vox Telecom's reply27 May 2024, 07:15
Official
Good day,  Luyolo 

Kindly note that the details of your query has been sent to the Support team to assist. 

***
Please note your fault is linked to an outage.
You can now have the live update on any outage in your area.
Outage link : https://portal.vox.co.za/vox/portal/public/outages/view.jsp

Kind regards 
Vox 
Vox Telecom
Vox Telecom's reply30 May 2024, 10:05
Official
 Good day,  Luyolo
 
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vumatel restored the link.
 
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
 
Kind Regards,
Vox