RH
Redwaan H

1 reviews | Active since Aug 2018

14 Nov 2022, 19:17

Useless network Vox should be ashamed.

Vox is useless No internet for almost two week's. Then I must still pay in full .I wish i never saw Vox add.very disappointed. It's not like they cheap It's our money here do they care no keep you on hold for the whole day. Mxm

0
Replies (2)
Vox Telecom
Vox Telecom's reply14 Nov 2022, 20:29
Official
Good day Redwaan H,  Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest.  Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards, 

Vox
Vox Telecom
Vox Telecom's reply22 Nov 2022, 14:36
Official
 Good day,  Redwaan H 
 
 Thank you for your patience whilst this matter was being investigated.
 
 Kindly note that we have received confirmation from our technical support team that the connectivity is currently restored , however there is an ongoing in the region.

 Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox