MP
Matthew P

1 reviews | Active since Nov 2024

25 Nov 2024, 09:07

Useless ISP

Absolutely poor service from VOX, they do not communicate when there is an issue with Openserve and they don't care to fix it. I'm switching ISP. At their rates their service is not work it.

0
Replies (2)
Vox Telecom
Vox Telecom's reply25 Nov 2024, 09:19
Official
Good day, Matthew P
  
 Thank you for your review. 
 
 Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution. 
 
 We will provide feedback to you soonest. 

 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply27 Nov 2024, 09:33
Official
Good day, Matthew P
 
Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed. 

 Should you require any further assistance, please do not hesitate to contact us. 
 
Kind Regards, 
 Vox 
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