NM
Noluthando M

1 reviews | Active since Oct 2025

17 Oct 2025, 21:21

Useless internet service provider

VOX Telecoms: A Den of Incompetence and *****To Whom It May Concern (though I doubt anyone there is competent enough to be concerned),I am writing to express my absolute disgust and fury at the utter incompetence of VOX Telecoms. For four full days, I have been trying to get my connection established, and your useless excuse for a technical team has achieved absolutely nothing.A Waste of Time and MoneyThanks to your incompetence, I have wasted 400 Rand in airtime just trying to get through to your call center, where all they do is transfer me from one clueless representative to another. This is not service; it's daylight *******.Router ******ionLet's not forget the blatant ***** you're trying to perpetrate by forcing customers to buy your overpriced routers. I've been using the same router perfectly well even after the 5G upgrade, yet you keep pushing this unnecessary expense. It's a ****, plain and simple.A Final WarningIf my connection is not fixed by tomorrow, hell will break loose. I will not be ******ed, and I will not tolerate this level of incompetence any longer. VOX Telecoms is taking people's money for useless services, and I will make it my mission to expose your *****ulent practices.A Public Service AnnouncementI urge anyone considering a contract with VOX Telecoms to think again. You will face the same issues, the same incompetence, and the same blatant attempts to rip you off. To those already trapped in a VOX contract, I urge you to call them out and cancel your services. Let's send a clear message that incompetence and ***** will not be tolerated.

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Replies (1)
Vox Telecom
Vox Telecom's reply17 Oct 2025, 21:52
Official
Good day, Noluthando.

Thank you for your review. 

Kindly note that we've escalated your complaint to the Technical Support team to investigate the matter and provide feedback.

We will be in contact with you soonest to provide further feedback. 

Kind Regards, 
Vox