Useless! Don't do it!

This is exactly why I cancelled my services with VOX.

Customer service is non existent!

I cancelled with VOX months and months ago as I get messed around on a new line for my home residence. Regardless of the cancellation you still had a device delivered to me and I was forced to accept it by the courier company at the time.

Since then I have sent multiple emails asking for the hardware to be collected, few times you have sent me notification of someone coming to collect to which I informed you guys no one is at that address during office hours and please contact me to arrange alternate collection address. No response, couriers pitch up when no one is home and the device (still in its packaging) is at my offices waiting to be collected.

Yesterday, I get an invoice for R1999 for hardware not returned, hardware which YOU. Have failed to collect for more than a year.

I call in to query and arrange collection as clearly your staff are too *********** to do this, I get told it's now my responsibility to return it.

It's not going to happen, arrange collection during office hours at my office address provided, cancel the invoice and we can walk away!

Thanks for reminding me once again why I cancelled all my VOX services.