TO
Theodore O
1 reviews | Active since Mar 2022
07 Mar 2022, 12:34
USELESS CUSTOMER SERVICE
After wainting 1 full month for my fibre to be installed i have no internet connection now for 4 days and every time you phone technical sides they say the problem is at the account side and when you speak to account side they say its thecnical side but no one sorts out the problem and keep transfering you to the next person or will call you back and nothing happens what a useless bunch of people and poor service
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
07 Mar 2022, 14:32 Good day, Theodore O
Thank you for your review.
Kindly note that the details of your query has been sent to the account manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the account manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply07 Mar 2022, 14:32
Official
Good day, Theodore O
Thank you for your review.
Kindly note that the details of your query has been sent to the account manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the account manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
30 Mar 2022, 17:28 Good day , Theodore O
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Kindly note that the necessary credits have been allocated to your account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Kindly note that the necessary credits have been allocated to your account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply30 Mar 2022, 17:28
Official
Good day , Theodore O
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Kindly note that the necessary credits have been allocated to your account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Kindly note that the necessary credits have been allocated to your account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox