IO
Ivan O'Linsky

1 reviews | Active since Jan 2023

27 Jan 2023, 09:41

Useless Company who will ****** all your money from you!

I cancelled my agreement in December of 2021 and paid the penalty fee for early cancellation as that was the agreement that I signed. 12 months later they are trying to ****** money from me for reasons never communicated to me. You email them to ask what is going on and you get a vague 5 word email response back. Useless provider with whom I will never to business with again!

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Replies (2)
Vox Telecom
Vox Telecom's reply27 Jan 2023, 10:44
Official
Good day,  Ivan O'Linsky 
 
 Thank you for your review. 
 Kindly note that we have sent the details of your complaint to the accounts team for assistance. 
 
 We will be in contact with you soonest to assist. 
 
 Kind Regards, 
 Vox  

Vox Telecom
Vox Telecom's reply02 Feb 2023, 10:42
Official
 Good day,  van O'Linsky 

 Thank you for your patience whilst this matter was being investigated. 

Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof. 

 The hardware will be credited once booked back.

Should you require any further assistance, please do not hesitate to contact us on *** or email *** 
 
Kind Regards, 
Vox