BE
Bronwyn E

1 reviews | Active since Jun 2023

06 Jun 2023, 09:32

Useless

WORST customer service ever. I received immediate feedback when enquiring about using them as my service provider but once I placed my order - nothing ! I am still sitting with no Wi-Fi and the customer service is no less than disgusting and useless.

0
Replies (2)
Vox Telecom
Vox Telecom's reply06 Jun 2023, 09:54
Official
Good day, Bronwyn E  

 Thank you for your review. 

 Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution. 

 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply12 Jun 2023, 10:54
Official
Good day, Bronwyn E  

Thank you for your patience whilst this matter was being investigated. 

 Kindly note that we have received confirmation that line has been activated and the installation has been completed. 
 
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
 Kind Regards, 
 Vox