MP
Marlo P
1 reviews | Active since May 2025
17 Dec 2025, 17:52
Useless
Useless, Useless, Useless company that only has an interest in your money and then overcharging you for a service. I asked to cancel my service and it has been 2 weeks and I heard nothing from them. Instead they send me a suspension notice for none payment but the cancellation request total silence. I am taking this company to social media
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
17 Dec 2025, 18:03Good day Marlo P,
Thank you for your enquiry. We appreciate your patience as we investigate this matter further.
Your enquiry has been escalated to the Debtors team, and we will provide feedback as soon as possible.
Please note that we will communicate directly via our official company channels, as listed on our website.
Thank you for your understanding.
Kind Regards,
Vox
Thank you for your enquiry. We appreciate your patience as we investigate this matter further.
Your enquiry has been escalated to the Debtors team, and we will provide feedback as soon as possible.
Please note that we will communicate directly via our official company channels, as listed on our website.
Thank you for your understanding.
Kind Regards,
Vox
Vox Telecom's reply17 Dec 2025, 18:03
Official
Good day Marlo P,
Thank you for your enquiry. We appreciate your patience as we investigate this matter further.
Your enquiry has been escalated to the Debtors team, and we will provide feedback as soon as possible.
Please note that we will communicate directly via our official company channels, as listed on our website.
Thank you for your understanding.
Kind Regards,
Vox
Thank you for your enquiry. We appreciate your patience as we investigate this matter further.
Your enquiry has been escalated to the Debtors team, and we will provide feedback as soon as possible.
Please note that we will communicate directly via our official company channels, as listed on our website.
Thank you for your understanding.
Kind Regards,
Vox
MP
Marlo P's updateReviewer Update
20 Dec 2025, 08:55I am still waiting on someone to get back to me. I call your number, no response. I email no response! I send WhatsApp no response. I've never experienced such poor service.
MP
Marlo P's update20 Dec 2025, 08:55
Reviewer Update
I am still waiting on someone to get back to me. I call your number, no response. I email no response! I send WhatsApp no response. I've never experienced such poor service.
Vox Telecom's replyOfficial
23 Dec 2025, 09:33Good day, Marlo
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted accordingly.
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted accordingly.
Vox Telecom's reply23 Dec 2025, 09:33
Official
Good day, Marlo
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted accordingly.
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted accordingly.