Useless and full of excuses!!!

What a useless service company! 1,st the suspend my brand new account without giving me any warning, then when I tried making a payment on their app it just gives me an error "this site requires cookies", I changed browsers, made sure cookies are enabled, tried EFT and credit card. 2 cards to be precice and still no jouy. So I called the help centee, what a joke!!! After trying 4 different options to talk to a real live person and an hours waiting to be put trough the agent answering asked me a bunch of account qualifying questions, confirming thatvthw account is suspended "duh" and the procedwd to tel me ti use a different browser!!!! I Asked for direct banking details and was directed to "read my latest invoice for details". I asked if I made immediate payment if the account could be unsuspected.. answer mo, only on Monday.

I made a full payment that even put me jn credit, send my account details to the required email and waited. It's 2:10pm Monday morning and still no connectivity!!! I called the service no 5 times , again just to be able to speak to a real person. Accounts blame technical, technical blame debtors etc... so I've been send from one department to another... every transfer takes around 10 to 14 minutes waiting.. end result, I was cut off.. account still suspended and NO ONE called me back or resolved the problem... thanks VOX you just confirmed once again you are hard on the sell but jack on the followup and support!!!