USELESS

Here I am once again for the 9th time since I requested Fibre in July. After a huge struggle to get the Fibre and Admin sorted I cancelled out of frustration. And yet again VOX amazes me with the level of negligence. My Fibre was cancelled on 1 Nov 2017 and my Line has not been released into the holding pool as requested. It has been more that a week and when I followed up yesterday with cancellations I was promised it would be released yesterday. YET NOTHING HAPPENED AND I PHONED 3 TIMES YESTERDAY TO FOLLOW UP. I AM CURRENTLY ON THE PHONE AGAIN HOLDING FOR 30MINS NOW AND STILL NO RESOLVE.

I AM NOT EVEN YOUR CLIENT ANYMORE AND YET YOU STILL ***** UP MY SERVICE!!!!!!!!!!!!!PLEASE JUST RELEASE MY LINE SO THAT I CAN MOVE ON!!!!!!!!!!!!!!! IF I EVER WONDERED IF MADE A MISTAKE I AM MORE THAN 100000% IT WAS NOT A MISTAKE!!!!!!!