CB
Christiaan B

1 reviews | Active since Jun 2022

03 Jun 2022, 10:57

Used to recommend, not any more

Honestly I used to love these guys I had them for 5 years now, then I changed location, it's been exactly a month now and I still don't have fiber. I call the call center, I get ignored. I email them, I get ignored. I just need someone to pull a little fiber line from a pole to my house. that's all that was needed. 1 whole month of them doing NOTHING!

0
Replies (2)
Vox Telecom
Vox Telecom's reply03 Jun 2022, 11:50
Official
Good day ,  Christiaan B 

Thank you for your review. 
 
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply17 Jun 2022, 12:54
Official
Good day, Christiaan B 

Thank you for your patience whilst this matter was being investigated. 

Kindly note that we have received confirmation that line has been activated and the installation has been completed. 

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards, 
Vox