RP
Ruben P
1 reviews | Active since Feb 2024
05 Feb 2024, 19:41
US ELECTRIC
For the past year I have been paying for a product that does not deliver what you pay for. I'm very sure that is not leagal. At the moment I am paying for a 150mb/s line but rarely get a speed over 10mb/s My daughter is doing online school and myself have online courses and zoom meetings that I cannot do. NOW TRY GETTING HOLD OF SOMEONE TO TALK TOO. It's just not possible, holding on pushing a number, holding push another number, get cut off, do it all over again... Log a complaint and no reply.... Just a useless internet provider in my opinion
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Replies (2)
Vox Telecom's replyOfficial
05 Feb 2024, 20:11Good day, Ruben P
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply05 Feb 2024, 20:11
Official
Good day, Ruben P
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
06 Feb 2024, 08:47Good day, Ruben P
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the support team has made contact to assist , a cancellation request has been logged.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the support team has made contact to assist , a cancellation request has been logged.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply06 Feb 2024, 08:47
Official
Good day, Ruben P
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the support team has made contact to assist , a cancellation request has been logged.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the support team has made contact to assist , a cancellation request has been logged.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,