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nM
nomzamo M

1 reviews | Active since Oct 2017

28 Dec 2022, 05:42

Urgently help please

Hi why is my service suspended, it’s hasn’t even been a week using this service, on top of that when i joined I was told it’s Black Friday special no payments for 3months can someone please urgently fix this because now I have no connections and I received a letter, when I joined the agent told its was a special for me

0
Replies (6)
Vox Telecom
Vox Telecom's reply28 Dec 2022, 10:18
Official
 Good day, Nomzamo M

Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the account manager to investigate and assist. 

 We will provide feedback to  you soonest. 

Kind Regards, 
Vox 

Best regards,

nM
nomzamo M's update30 Dec 2022, 18:16
Reviewer Update
I still have not been assistant
Vox Telecom
Vox Telecom's reply30 Dec 2022, 18:44
Official
 Good day Nomzamo M, 

Thank you for your review. 
 
 Kindly note that we have added the details of your response to the request logged. 

Feedback will be provided soonest. 

Kind Regards, 

Vox 

Best regards,

Vox Telecom
Vox Telecom's reply05 Jan 2023, 16:45
Official
Good day,   Nomzamo M,

Thank you for your patience.

Kindly note that we have received confirmation that you have been informed accordingly in regards to your account query 

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards,
Vox 

Best regards,

nM
nomzamo M's update06 Jan 2023, 16:44
Reviewer Update
Still not assisting when I joined I was told it’s a Black Friday special now I’m getting threatened fix urgently
nM
nomzamo M's update19 Jan 2023, 22:50
Reviewer Update
Today is the 19th Jan 2023 this issue still not resolved I have asked THE NCC and CGSO TO intervene you will deal with them