SM
Sifiso M
1 reviews | Active since Sept 2023
05 Mar 2025, 10:54
Unreliable service provider
Unreliable service. Randomly and consistently goes offline and their service agents will just load a ticket for you so that another service provider( metro fibre) may come assist you with your problem. Long story short… sign up with metro fibre cut the middle man.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
05 Mar 2025, 11:06Good day, Sifiso
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance. We will provide feedback to you via the initial request logged.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance. We will provide feedback to you via the initial request logged.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply05 Mar 2025, 11:06
Official
Good day, Sifiso
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance. We will provide feedback to you via the initial request logged.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance. We will provide feedback to you via the initial request logged.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
13 Mar 2025, 08:13Good day, Sifiso
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply13 Mar 2025, 08:13
Official
Good day, Sifiso
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox