CVMc
Carmen Vinolia Moses carmenmoses
1 reviews | Active since Nov 2022
15 Oct 2024, 12:55
Unreliable service
New sign up line got installed with Openserve yesterday already got a an invoice but the the router is not even sent to the address, tickets logged are all pending no one replies . if no router delivered today I will cancel this order completely .
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
15 Oct 2024, 13:16Good day, Carmen M
Thank you for your review
Please note that the details of your complaint has been sent to the customer service team for assistance.
Please Take note of the below email sent:
From | The Vox Team
To | Carmen Moses
Subject | Vox Stock Shipment: Waybill confirmation
Date Sent | 2024-10-15 09:49:50
Status | Sent Successfully
We provided the details in a private reply.
Regards
Vox
Thank you for your review
Please note that the details of your complaint has been sent to the customer service team for assistance.
Please Take note of the below email sent:
From | The Vox Team
To | Carmen Moses
Subject | Vox Stock Shipment: Waybill confirmation
Date Sent | 2024-10-15 09:49:50
Status | Sent Successfully
We provided the details in a private reply.
Regards
Vox
Vox Telecom's reply15 Oct 2024, 13:16
Official
Good day, Carmen M
Thank you for your review
Please note that the details of your complaint has been sent to the customer service team for assistance.
Please Take note of the below email sent:
From | The Vox Team
To | Carmen Moses
Subject | Vox Stock Shipment: Waybill confirmation
Date Sent | 2024-10-15 09:49:50
Status | Sent Successfully
We provided the details in a private reply.
Regards
Vox
Thank you for your review
Please note that the details of your complaint has been sent to the customer service team for assistance.
Please Take note of the below email sent:
From | The Vox Team
To | Carmen Moses
Subject | Vox Stock Shipment: Waybill confirmation
Date Sent | 2024-10-15 09:49:50
Status | Sent Successfully
We provided the details in a private reply.
Regards
Vox
CVMc
Carmen Vinolia Moses carmenmoses's updateReviewer Update
15 Oct 2024, 13:19the router is only been attended to today that is my frustration I also work for an ISP routers are sent before to avoid clients waiting like this , what is the use I have logins credentials with no router the link sent is only on Scan at in house now which means nothing as this point
CVMc
Carmen Vinolia Moses carmenmoses's update15 Oct 2024, 13:19
Reviewer Update
the router is only been attended to today that is my frustration I also work for an ISP routers are sent before to avoid clients waiting like this , what is the use I have logins credentials with no router the link sent is only on Scan at in house now which means nothing as this point
Vox Telecom's replyOfficial
22 Oct 2024, 09:55Good day, Carmen
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the route has been delivered and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the route has been delivered and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply22 Oct 2024, 09:55
Official
Good day, Carmen
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the route has been delivered and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the route has been delivered and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox