Unreliable service

would strongly advise against using Vox Telecom. I’ve only been with them for two weeks, and it has been an absolute nightmare from start to finish. The installation alone took over a week and a half, which was already frustrating. But the worst part is that I’ve now been without internet for an entire week, with no resolution in sight. Every time I follow up, I’m given empty promises that an agent will assist me, yet no one ever actually does. There is a clear lack of urgency, accountability, and customer care. Communication is poor, and it feels like once you’ve signed up, you’re completely on your own.