Unprofessional Tech Support

I honestly have no issues with VOX when everything is working. And thats 95% of the time. And im always willing to Promote the provider as a preferred option

What i don't appreciate is when time comes to needing support, like right now, Then your agents will answer the call, start assisting but then cut the call on me.

I know they do this because i use to work for MWEB for many years as ADSL 2nd line support. and allot of the guys use to do that when they cannot figure and issue out

The call i was on was with a "van Tonder" guy. did not get his first name as it was inaudible.

The low rating is due to me being intentionally hung up on which is not the first time. I called about 3 or 4 times in the last few years since going live. and each time it was done.

Since 04:30 my connection has been extremely UNstable and seems your techies again dont know whats going on and then cut calls on clients