Unprofessional and pathetic Vox Telecom and to top it off the customer service representative!!!!!

I don't recommend anyone to get Vox Telecom partnered with telecom and openserve so the guys came to install it on the 30/04/2024 however I got pro-rata for the days of usage however Vox Telecom did not debit the account for the pro-rata money but when I received an invoice today I was so ****ing shocked out of my ****ing mind as these people are ****ing ****s and rogues because firstly they have false advertising stating you don't pay any advance besides your pro-rata secondly the agent that called me regarding my invoice I received stated that Vox Telecom is charging me R299 in advance for the next month on the 1st when my debit date is set on the last working day and I asked the agent what **** is this because no company would do this besides Vox Telecom I am ****ing disgusted of the way how they feel they can just rob people for their hard earned money!!!!