NS
Nicholas S

1 reviews | Active since May 2025

06 May 2025, 07:40

Unprofessional and no company structure

Nothing about them is professional. Their communication is shocking, their customer service line takes forever and their representatives are very ******** about any issues brought to them. In fact, no one there seems to care about anything regarding their services. I now know why no one talks about them and why they don’t have any marketing, there’s no structure within the company.

Hopefully they listen to the public and fix EVERYTHING.

0
Replies (2)
Vox Telecom
Vox Telecom's reply06 May 2025, 08:27
Official
Good day, Nicholas 

Thank you for your review. 
 
Kindly note that the details of your query has been sent to the debtors team to investigate and assist. 

We will provide feedback to you soonest. 

 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply14 May 2025, 09:31
Official
Good day, Nicholas 

Thank you for your patience whilst this matter was being investigated. 

Kindly note that the Debtors Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof. 

Should you require any further assistance, please do not hesitate to contact us

Kind Regards, 
Vox