Unpleasant service

The service does not actually deserve even one star, it has been 2 weeks no home internet. I called 3 times, spoke to 3 technicians. Noma seemed to be the one who was rather helpful by trying to help me swap between 2G and 5G, which later dropped and I was later found with no internet. I called today 14.11.2022 spoke to Lerato looking for a sound solution and she put me on hold for a good 15 minutes, that is my airtime by the way topping it off with the data that I have been buying for the past 2 weeks with no internet. My loyalty for vox as a brand dropped down to 0 within a split minute as it seems that no one from vox is willing to assist with my query. I would like to cancel my contract and not get penalized for that as this is a breach of contract from vox. I have clearly paid this month's debit order for vox's benefit without me getting value for my money. Re e berekela boima chelete ee, and that is not even the point I can not work from home. Jeses!