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Ntokozo A
1 reviews | Active since Feb 2021
10 Jul 2021, 16:07
Unhappy with Vox
I was told Thursday I would get my router and still nothing and no one is willing to help
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
10 Jul 2021, 16:31Good day Ntokozo Ayanda ,
Thank you for your post. Kindly note that your query has been escalated to our Project Management department.
Further feedback will be provided.
Kind regards
Thank you for your post. Kindly note that your query has been escalated to our Project Management department.
Further feedback will be provided.
Kind regards
Vox Telecom's reply10 Jul 2021, 16:31
Official
Good day Ntokozo Ayanda ,
Thank you for your post. Kindly note that your query has been escalated to our Project Management department.
Further feedback will be provided.
Kind regards
Thank you for your post. Kindly note that your query has been escalated to our Project Management department.
Further feedback will be provided.
Kind regards
NA
Ntokozo A's updateReviewer Update
11 Jul 2021, 10:16Why must it have to get to a point where I am wrote of this platform?! Over a week with no wifi and no one getting back to me, I have to keep calling Emelia and running around for answers. Can you please have vodacom supply with the router because if I must wait for another week its ridiculous. Emelia said everything would be sorted by Saturday which was yesterday but here I still no wifi
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Ntokozo A's update11 Jul 2021, 10:16
Reviewer Update
Why must it have to get to a point where I am wrote of this platform?! Over a week with no wifi and no one getting back to me, I have to keep calling Emelia and running around for answers. Can you please have vodacom supply with the router because if I must wait for another week its ridiculous. Emelia said everything would be sorted by Saturday which was yesterday but here I still no wifi
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Ntokozo A's updateReviewer Update
11 Jul 2021, 10:19I hope I will only be charged from the day I get the router because being active on the Vox website but no wifi is a mess
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Ntokozo A's update11 Jul 2021, 10:19
Reviewer Update
I hope I will only be charged from the day I get the router because being active on the Vox website but no wifi is a mess
Vox Telecom's replyOfficial
12 Jul 2021, 18:50 Good day Ntokozo Ayanda ,
Thank you for your post. Kindly note that your query has been escalated to our Project Management department.
Further feedback will be provided.
Kind regards
Thank you for your post. Kindly note that your query has been escalated to our Project Management department.
Further feedback will be provided.
Kind regards
Vox Telecom's reply12 Jul 2021, 18:50
Official
Good day Ntokozo Ayanda ,
Thank you for your post. Kindly note that your query has been escalated to our Project Management department.
Further feedback will be provided.
Kind regards
Thank you for your post. Kindly note that your query has been escalated to our Project Management department.
Further feedback will be provided.
Kind regards