Unhappy wasted my time

So I was told that I need go go make a new certified copy of ID as the stamp on the one I did yesterday is unclear so I want again to make a new copy and tey telling me the same thing I have asked them to make it clear and all they said is that that's the only stamp they have and that they can't help if I it's like that and there's nothing I can do so the best option is to cancel the order because I did go back to them after the call I had with dsl telecom and they did stamp it like that and it's costing me money to go up and down I'll go to mweb instead they also give a free router and they not like this as well unacceptable if I did kow this before I would have Nver showed interest in your product I would have gone to mweb in the first place