JD
Jayson D
1 reviews | Active since Sept 2020
22 Jan 2025, 11:16
Unhappy user
very unhappy with Vox, i requested my line to be moved to another premises on the 10th of December 2024, still to this date nobody has contacted me about my line.
i have requested a cancelation, but yet again they are unable to assist, i have been put on hold numerus times by the users on the other end but yet nobody can give me any information about my account, now on the 1st of February i will be billed for something that i don't even have installed in my house.
honestly i am disappointed, you stand more chance of being struck by lightning during a sunny day then Vox calling you back when they said they would .
account ***
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
22 Jan 2025, 11:32Good day, Jayson D
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply22 Jan 2025, 11:32
Official
Good day, Jayson D
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
22 Jan 2025, 11:33Good day, Jayson D
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply22 Jan 2025, 11:33
Official
Good day, Jayson D
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
23 Jan 2025, 10:56Good day, Jayson D
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Project Management team contact , We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Project Management team contact , We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply23 Jan 2025, 10:56
Official
Good day, Jayson D
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Project Management team contact , We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Project Management team contact , We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox