Unhappy customer

Item: Vox Telecom
Rating: 1
Author: lizette W

Ive been having issues with my wifi for 3 days and no luck in getting response from Vox at all...few calls as well as emails and no luck

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

13 Jan 2023, 10:54

Good day lizette w Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,

Vox

Vox Telecom's reply13 Jan 2023, 10:54

Official

Vox Telecom's replyOfficial

15 Jan 2023, 18:51

Good day lizette w

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that your connectivity has been restored after the LAN was plugged in correctly.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Vox Telecom's reply15 Jan 2023, 18:51

Official