JS
Jan S
1 reviews | Active since Feb 2023
20 Feb 2023, 10:32
Unhappy Customer
I have been waiting 6 mounts for Vox telecoms to refund my cancelled account. And all I am getting is empty promises and they are deducting money from my account for 2 Vox subscriptions. I cannot recommend Vox as a service provider to anyone that want to use them for their sevices.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
20 Feb 2023, 12:47Good day, Jan S
Thank you for your review.
Please note that the details of your complaint has been sent to the accounts team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the accounts team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply20 Feb 2023, 12:47
Official
Good day, Jan S
Thank you for your review.
Please note that the details of your complaint has been sent to the accounts team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the accounts team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
21 Feb 2023, 13:49Good day, Jan S
Thank you for your patience whilst this matter was being investigated.
We received confirmation that the refund has been approved to be paid out this week.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We received confirmation that the refund has been approved to be paid out this week.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply21 Feb 2023, 13:49
Official
Good day, Jan S
Thank you for your patience whilst this matter was being investigated.
We received confirmation that the refund has been approved to be paid out this week.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We received confirmation that the refund has been approved to be paid out this week.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox