LM
Lerato M
1 reviews | Active since Aug 2021
03 Aug 2022, 11:13
Unhappy client
Simply put, most compitent ISP at being Incompitent. You call them and they move you around, Best linke from the entire company, "I will escalate this and get back to you".
and them answering you only to put you straight on hold for more than 18 minutes or to let your phone ring for more than 30 minutes while their Auto mechine keeps on saying "there is no one currently ahead of you".
I regret considering them shame.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
03 Aug 2022, 11:40Good day, Lerato M
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply03 Aug 2022, 11:40
Official
Good day, Lerato M
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
05 Aug 2022, 07:36Good day, Lerato M
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply05 Aug 2022, 07:36
Official
Good day, Lerato M
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox